Apology for shipping charges

Thank you for your continued patronage of HAPPY CAKE JEWELS.

Due to an error in the online store settings, for a certain period of time from September until today, orders over 7,000 yen were charged 360 yen for domestic shipping when they should have been free shipping. This problem has now been resolved, and orders over 7,000 yen will receive free shipping.

We apologize for any inconvenience this may have caused.

For customers who paid by credit card, we have processed the refund and will contact you at the e-mail address you entered when you made your purchase.

For customers who paid by convenience store or smartphone, immediate refund is difficult due to the specifications of the payment system, so we will contact you via your email address as well.

We apologize for any inconvenience this may cause, and ask that customers who are aware of this situation please check their e-mail addresses.

We will take the utmost care to ensure that this does not happen again in the future.

Thank you for your continued support of HAPPY CAKE JEWELS.

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